NOTICE OF PRIVACY PRACTICES (HIPAA)

Effective Date: February 24, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Josie’s Hope Center PV LLC is required by law to protect the privacy of your Protected Health Information (PHI) and provide you with this Notice of Privacy Practices.

Your Protected Health Information

PHI includes information about your health condition, treatment, payment for treatment, and identifying information such as your name, address, and date of birth.

How We May Use and Disclose PHI

Treatment
We may use and disclose your PHI to provide, coordinate, and manage your care. This includes communication among licensed clinicians, psychiatrists, nurses, and case managers involved in your treatment.

Payment
We may use your PHI to obtain insurance authorization, verify benefits, submit claims, and collect payment.

Healthcare Operations
We may use PHI for internal operations such as quality improvement, staff training, compliance review, and accreditation.

As Required by Law
We may disclose PHI when required by federal or state law, including public health reporting and safety obligations.

Emergencies
We may disclose PHI to prevent serious harm or during medical emergencies.

Your Rights

You have the right to:

• Request access to your medical records
• Request amendments to your records
• Request restrictions on certain disclosures
• Request confidential communications
• Receive an accounting of disclosures
• File a complaint without retaliation

To exercise these rights, contact us at (602) 258-0477.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Josie’s Hope Center or with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care.

We reserve the right to revise this Notice at any time. Updated versions will be available upon request.