PRIVACY POLICY


Effective Date: February 24, 2026

Introduction

Josie’s Hope Center PV LLC (“Josie’s Hope Center,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit josiescenters.com, contact us, submit forms, or communicate with us. If you do not agree with this policy, please do not use this website.

HIPAA Notice

Josie’s Hope Center is a behavioral health residential treatment provider. Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). If you become a client, your health information will be governed by our separate Notice of Privacy Practices provided upon admission. Information submitted through this website is not a substitute for secure clinical communication and may not be considered fully secure until intake is completed.

Information We Collect

We may collect personal information you voluntarily provide, including your name, phone number, email address, insurance information, emergency contact details, and treatment-related information submitted through forms.

We may also automatically collect certain information such as IP address, browser type, device type, pages visited, referral source, and cookie data through analytics and tracking tools.

We may use third-party services including secure CRM platforms, call tracking services, analytics providers, hosting services, and form processing tools to support our operations.

How We Use Your Information

We use your information to respond to inquiries, verify insurance benefits, assess clinical eligibility, coordinate admissions, improve website performance, communicate regarding services, and comply with legal requirements. We do not sell, rent, or trade personal information.

SMS and Electronic Communications

If you provide your phone number, you consent to receive calls and text messages regarding admissions, insurance verification, appointment coordination, and related services. Message and data rates may apply. You may opt out at any time by replying STOP. We do not share SMS consent data with third parties for marketing purposes.

Cookies and Tracking

We use cookies and similar technologies to analyze website performance, improve user experience, and support advertising efforts. You may disable cookies in your browser settings.

Data Security

We implement reasonable administrative, physical, and technical safeguards including encrypted form submissions (SSL), restricted internal access, and secure data storage practices. While we take appropriate steps to protect information, no online transmission is guaranteed to be completely secure.

Third-Party Services

We may use third-party vendors for website hosting, communications, data storage, insurance verification support, and marketing analytics. These providers are required to maintain confidentiality consistent with applicable laws.

Children’s Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect personal information from minors.

Your Rights

You may request access to or correction of your personal information where permitted by law. To submit a request, contact us using the information below.

Updates

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.

Contact Information

Josie’s Hope Center PV LLC
3440 East Shangri La Road
Phoenix, AZ 85028
United States
Phone: (602) 258-0477
Email: Info@Josieshopecenters.com